News

Strategic decisions to enter the BPO model

01.04.2020

Violetta Malek, Managing Partner, wrote her text in January 2020, which means "prior to COVID - 19" and here we present the text about operating models for SURVIVAL - how handy NOW at the risk of BUSINESS CONTINUITY!

Look for yourself "The evolution we have been observing in the outsourcing is nothing more than a shift of the business managers' attention from the main aspect, which was the cost reduction, to the quality of processes' improvement. The ongoing digital revolution is contributing to such a change in the enterprises' needs: they are dealing with a very dynamic environment (today's business operates "on demand", "does not own" but earns, "wants" more for less and intensely "thinks" of a full automation), and so they are building operating models that will SECURE companies? strategic development or even SURVIVAL" (pages 54-61). There is plenty more in the OUTSOURCING DESTINATION GUIDE POLAND 2020


 report to download